Best Practices for Sellers

Creating Great Listings

Photography

Use good lighting and a clean background. Show the catch at scale. Capture freshness — live crabs moving, glistening fish on ice. Multiple angles help buyers feel confident.

Descriptions

Be specific: state the size grade, quantity available, pickup window, and any preparation notes. Buyers who know exactly what they're getting are more likely to reserve and return.

Customer Service Excellence

• Confirm reservations promptly — within a few hours of receiving them.
• Send a reminder to buyers an hour before the pickup window.
• Be at the pickup location on time and have the order ready.
• Accept the payment method you listed — confirm it beforehand if needed.

Quality and Compliance

• Only list catch that is fresh and harvestable under current Maryland DNR regulations.
• Keep live seafood alive and healthy until pickup.
• Stay current on season dates, size limits, and species restrictions.

Building Your Reputation

Consistent quality and communication build repeat customers. Update your listings regularly, post accurate quantities, and treat every transaction as an opportunity to earn a loyal buyer.